PRIVACY POLICY

PROTECTING YOUR PERSONAL INFORMATION

Please read through our privacy policy and terms of use, to better understand how we operate our Website and what your/our obligations are. If you have any questions about anything contained in these policies, feel free to contact us.

This Privacy Policy outlines the way the website collects, uses, maintains and discloses information collected from users (“User” or “Users”) and applies to this website, https://wagspethotel.com (“the site”). We cannot be held liable for the privacy practices of other websites.

When using The Site we are committed to protecting your privacy at all times. Wags Pet Hotel  has implemented all reasonable controls. However, we cannot guarantee the complete security of stored information. This privacy policy applies to information collected through The Site and does not include information collected offline.

COLLECTION

When you visit The Site we automatically log your IP address, browser type, access time, click path and other information used to conduct website evaluations, to monitor our website and visitor traffic, to provide you with tailored advertising based on your interests or based on your visit to our website, and to keep track of other online usage data such as referral sources and the websites visited immediately before and after using The Sites. The Sites use cookies to track this data. Cookies are small files stored on your computer’s hard drive which identify your web browser and IP address when you enter The Site. If you have your cookies turned off in your web browser, The Site will not identify your IP address.

Log files such as those described in this paragraph, are not tied to personally identifiable information and we will not use this data to identify personal information through other third parties. Any aggregate statistical information not tied to a person would not be considered personal information.

When using the contact forms on our site, we collect your name and contact information for the purpose of contacting you regarding your inquiry. None of this data is ever sold or shared outside of our trusted partners and/or without your express consent.

USE

Any information that we collect is used for the purposes of administering The Site, to improve customer service, to personalize your web experience, to improve our websites, to analyze The Site statistics and usage, and to provide you with tailored marketing and advertising.

The Site uses trusted third-party marketing agencies and vendor re-marketing tracking cookies, web beacons, and other storage technologies to collect or receive information from The Site and elsewhere on the internet. This includes the Google Adwords tracking cookie and other tracking or retargeting codes now known, or hereafter devised. By using these third-party services, we are able to show ads, which may include social specific actions Users have taken on The Site. This allows us to advertise The Site to those who have shown interest, or based on other aggregate demographic or behavioural data. Any data that is collected will not be intentionally tied to personally identifiable information and will be used in accordance with our own privacy policy and third-party privacy policies.

DISCLOSURE

Everyone at Wags Pet Hotel takes your privacy and information very seriously. We do share aggregate information about your use of our site with internal stakeholders and with our trusted social media, marketing, advertising, web hosting and analytics partners.

We will not share, sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties outlined previously, or any of those who provide services to us in the operation of our websites, who assist us in conducting our business, who provide us with marketing services and/or technologies or assist us in servicing you, so long as these third parties agree to keep all information confidential. This also does not include information shared when a legal obligation exists, such as in the case of judicial and/or court proceedings.

TERMS OF USE

The information published on The Site, including any pricing, addresses, phone numbers, event dates, or services may contain inaccuracies. Wags pet Hotel and its affiliates cannot guarantee the absolute accuracy of information published on The Site. As such, we disclaim all liability for any inaccuracies presented and any legal proceeding or claims arising from those inaccuracies.

COPYRIGHT

All content, logos, graphics, designs, illustrations, photography, and organization thereof remains the sole intellectual property of Wags Pet Hotel & Dog Daycare / Wags Logistics Limited

GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws New Zealand, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding The Site, and supersede and replace any prior agreements we might have between us regarding The Site.

NOTICE

If we make changes to this Privacy Policy, we will post changes on this page and/or update the modification date below.

By continuing to access The Site after those revisions become effective, you agree to be bound by the revised Privacy Policy. If you do not agree to the new terms, please stop using the Site. This Privacy Policy and These Terms of Use were last updated on February 2023.

FEEDBACK, QUESTIONS, CONCERNS – CONTACT US

If you have any questions regarding this privacy policy or these terms of use, please contact us on our contact page

CANCELLATION POLICIES

If you must cancel your trip reservation for any reason, it is your responsibility to notify Wags Pet Hotel immediately, read our cancellation policy here