We strive to provide everything your cat needs to call home during their stay with us!
We cater for single cat or large cat families as our lovely big suites have three levels of living space and a private large outdoor area for bird watching and sunbathing.
Our gorgeous Cattery is surrounded by our many pets, Miniature Horses, Donkeys, Turtles, and Ducks.
The Cattery is situated away from the dog area, and each cattery unit has privacy panels, so the shy kitty doesn’t need to see who the neighbour is.
At Wags Pet Hotel, we understand that leaving your feline family member can be stressful. Because of this, we take extra care to ensure your kitty is pampered by our professional, knowledgeable and caring team. Every cat is unique, and our experienced staff can accommodate just about any personality that arrives.
We also offer our kitty guests, our cat enrichment program treats whilst they stay with us. This includes Licki Mats, puzzle toys, cat toy teasers and delicious treats.
Included in each suite:
- We have fully heated units, which are especially great if an older or convalescing kitty stays with us.
- 3 levels of fun; viewpoint perch, raised dining area, a quiet corner separated potty area.
- Cat beds
- Access to the outdoor playroom
- Daily housekeeping service to keep the litter box and living quarters clean and comfortable
- Meal service
- Litter box
- Several options to play and have activity time
Ultimate Comfort Away from Home
Keeping your cat safe, happy and entertained while you’re away
Wags Pet Hotel’s cattery offers a comfortable and fun environment for your furry friend. We provide stimulating views, a play area, maid service, room service, and temperature control to ensure maximum comfort and happiness. Our experienced staff is dedicated to keeping your cat safe, happy, and entertained while you’re away.
Stimulating Views
Play Area
Maid Service
Room service
Temperature Controlled
What should your cat bring for their holiday boarding?
- Your cat’s vaccination book! See our FAQ for more information
- Please bring your cat or kitties to Wags Pet Hotel in a carrying crate.
- If your cat is on on a special diet, your cat’s food plus additional for unexpected situations, please mark their name on the container.
Additional Service Available
We can pick up and drop off your kitty on our Pet Bus days from Levin, this service is on Tuesday and Thursdays
Frequently Asked Questions
If in doubt always ask – we are here for you
How do I know if my cat will like boarding and how do I prepare them?
As you start to pack, your cat may be curious about the whole process, so it’s best to let them know what their vacation will involve. Cats actually understand more than many think – with some reassuring words and an explanation of the details, they’ll adjust better when staying away from home.
The last thing we want is kitty running off if they sense something fishy – but fear not, as confining them indoors on departure day should keep everyone happy!
If it’s the first time your kitty has visited Wags Pet Hotel, you may find surprising behaviour, but don’t be startled if your kitty hisses and growls when they arrive. Although cats are often solitary creatures, with some time in their comfy bed surrounded by their interactive environment and our staff doting on them, they will quickly dissolve into purring bundles of affection ready for snuggles and playtime!
What type of food will you serve to my cat when they stay at Wags Pet Hotel?
We feed Royal Canin premium dry food, which is available all day, and many types of wet food are available. You are also welcome to bring your own if you have a special diet.
How long can I leave my cat at the boarding facility?
Are you looking for a long-term stay? Please contact our office directly; we are happy to discuss this with you however we often have long term stays
Does my cat have to have up to date vaccinations to stay at Wags Pet Hotel?
Yes. All pets must have up-to-date. Owners must submit proof from their veterinarian that they have received vaccinations.
- Minimal requirements for cats; feline viral rhinotracheitis, feline leukaemia, feline calicivirus, feline parvovirus, chlamydophila felis and feline chlamydia
All vaccinations for cats are to be valid for the length of stay.
We also recommend parasite control – flea and tick prevention.
What time can I drop my cat off?
So we know your cat is arriving, you must make a reservation.
Hours:
- Monday to Friday
- 8am – 10am Morning
- 3pm – 5pm Afternoon
- Saturday 8am – 10am | Closed Afternoon
- Sunday 3pm – 5pm | Closed Morning
- Closed Christmas, Boxing, 31st December and New Year’s day and 2nd January and all Public Holidays.
What forms of payment do you accept?
We accept credit cards, debit cards or cash
Credit cards have a 3.5% extra charge fee
Are you confused about our online booking system?
We are here to help, you may find a simple answer to your question here – check this link
Or give us a call: 06 367 5362
How safe and secure is Wags Pet Hotel?
Can my cats share a suite?
Absolutely! Our suites easily accommodate two cats from the same household in each suite and we have two enormous family suites that can accommodate four kittys from the same household.
What are the suites like that my cat will be staying in?
Our cat suites are all designed to encourage discovery and play. In each suite we have ramps and sleeping platforms, individual outdoor areas to relax and watch the miniature horses or turtles and scratching posts and toys. Your kitty will love their holiday accommodation. We also have electrical plugs in some units to provide heated bedding for our elderly guests.
What will you do if my cat has a medical emergency or gets sick while boarding?
We take the health and well-being of all cats visiting us very seriously, so it’s important that they are in good health before checking in for their staycation. If an emergency occurs during their stay with us, we will make every effort to reach out first – then provide top-quality care from one of our experienced on-call 24/7 vets (all costs will be covered by you as per our terms and conditions).
If we cant get a hold of the owner we will then get in contact with their emergency contact that we get when they drop off and if required either the cats vet or our vet depending on the situation.
What is Wags Pet Hotel’s policy on administering medication to boarding cats?
We absolutely understand (we have cats, too!); some cats have extra special needs, which is always of concern to owners when they leave them.
We need enough medications to cover your time away.
- Administering medications, $1.00 daily.
- Injectable medications, $3.00 daily.
We can assure you that love for them is no additional charge, see our Rates Page
Shall I bring cat toys and bedding with my cat?
All bedding and toys are provided, and kitties must be in a kitty crate when they arrive.
I know some cat boarding facilities charge for each or part of the day; how do you charge?
See our Our Rates; we charge as per calendar day.
Are you open on public holidays?
Our boarding facilities are operational, so you are welcome to book your pet into stay however we are closed for admissions and collections on all public holidays.
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Your Cats Safety at Wags Pet Hotel
Our caring team will make your cat feel at home
Our knowledgeable staff is on top of all things kitty! All furry friends must have current vaccinations, so you can have peace of mind. Plus, if ever there’s an emergency – we’ve got their back and will be in touch to let you know about any needed services.
Our buildings are equipped with smoke detectors with emergency and safety procedures in place, meaning our team will be prepared to take swift and efficient action in the event of an emergency.
At Wags Pet Hotel, we go the extra mile to make sure all of our furry guests are safe and sound. We do not allow cats from families directly interact with each other. Wags Pet Hotel has strict policies and procedures to ensure safety but we can work with you in creating tailor-made solutions so your feline friends can enjoy their in peace and comfort.
Our home is situated on site in a super secure location. Each cat has double-door escape protection and mesh-reinforced windows, guaranteeing unbeatable safety levels. You can feel confident that your furry family will be well protected!
Our team of dedicated professionals goes the extra mile to ensure your cat’s health and well-being. They monitor all aspects of their daily routine – food intake, water consumption, bowel movements and movements around your cat’s dedicated area – to ensure they’re in peak condition! Need some peace of mind? Our staff are always on hand, watching for signs that something may have gone awry.
PURRFECT CAT BOARDING
We will always make sure that your cat feels comfortable and happy in our careTrust us, your kitty will love it hear!